Close

Emergency Info

Most orthodontic concerns can wait until the office re-opens. However, in case of an emergency you can always reach us after hours. Please review the suggestions below. If you are still in need of after hour assistance, please call our office and you will be instructed on how to reach Dr. Eckley or the on-call orthodontic clinician.

Sore spot on cheek

When you first receive your braces or your orthodontic appliance, sore spots may develop on your cheeks. To protect your cheek, place wax on the offending bracket, wire or appliance. During non-sleeping hours, cotton rolls can be placed between the appliance and your cheek to provide relief. Rinsing with warm salt water several times a day is very soothing to your gum and cheek tissues. The cheeks will toughen up after a short while. If you have used all of the wax provided to you, orthodontic wax can be purchased at a drug store and we will be happy to supply you with more on our next working day.

Soreness

You may take an over-the-counter pain reliever such as Tylenol or Advil as you would for a headache or similar discomfort. Soreness can be expected for 3-5 days after an adjustment. Good toothbrushing, warm saltwater rinses several times a day and very carefully chewing on a half piece of sugarless chewing gum will help alleviate the pain and help your mouth feel “back to normal” much more quickly.

Loose bracket

Please call us on the next business day if you have a loose bracket. A broken bracket is not an orthodontic emergency. A broken or loose bracket should be fixed in a timely manner. Braces are repaired during the quieter times in the office (9am – 1130am).

Loose appliance

If your expander or Herbst appliance becomes loose, please contact our office immediately.

Loose retainer wire

If your bonded retainer wire becomes loose, please contact our office immediately.

Poking wire

Place wax over the poking wire. If the wax does not help please call us and we will clip the wire to make you more comfortable. Poking wires are very common as the teeth move.

Injury

If you have a traumatic injury resulting in cuts to your lips or gums or if you have a loose tooth, please contact our office immediately. If you have broken any part of a tooth, you will need to contact your family dentist. If you suspect that your jaw has been injured or notice that your teeth have been moved by the accident, you may also need to be seen by an oral surgeon.

Is a referral from my family dentist required to schedule an appointment for an orthodontic consultation?

No it is not. Many of our patients are referred by their family dentist, but most are referred by family and friends.

View Answer